Managed Service Provider (MSP)
Your outsourced IT department — fully managed, monitored, and supported.
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IT support & managed IT services in Kingston, Jamaica
KCG Tech Services supports Jamaican businesses from our office at 8 Lady Musgrave Road, Kingston 5. We manage your IT end to end — monitoring, helpdesk, security, backups, cloud, and phones — with the same team and standards we use for our US clients.
What we manage
Everything IT, handled by one local team
AI Solutions
Practical AI, automation, and Microsoft Copilot for your business.
Read more about AI SolutionsCloud Computing
System & application hosting and remote cloud access.
Read more about Cloud ComputingIT Solutions
Managed IT, backups, disaster recovery, and security.
Read more about IT SolutionsVoIP Services
Hosted & on-premises VoIP and PBX systems.
Read more about VoIP ServicesWeb Development
Website hosting and web-enabled applications.
Read more about Web DevelopmentDatabase Management
Oracle, Microsoft SQL, and MySQL solutions.
Read more about Database ManagementBuilt for power cuts and storms
Power fluctuations and outages are a fact of business in Jamaica, and hurricane season adds more risk. We protect equipment with properly sized UPS and surge protection, keep monitored copies of your data off-site in the cloud, add internet failover where it matters, and make sure your team can keep working remotely when the office cannot open.
Data protection you can show
Jamaica’s Data Protection Act, 2020 places real obligations on organisations that handle personal data. We implement the security side — access control, multi-factor authentication, encryption, patching, backups, and incident readiness — and document it, so you can answer customers, auditors, and regulators with confidence.
One team across Jamaica and the US
With offices in Kingston and Miramar, Florida, we are a natural fit for businesses that operate in both countries. One provider manages both locations, links them with secure networking, and connects your phones on a single hosted VoIP system.
Areas we serve
Kingston · St. Andrew · Portmore · Spanish Town · Mandeville · Ocho Rios · Montego Bay
Visit or call us
KCG Tech Services — Jamaica
8 Lady Musgrave Road
Kingston 5, St. Andrew, Jamaica
Main: +1 (876) 678-8324
Hours: Mon–Fri, 9:00 AM – 5:00 PM ET
FAQ
Common questions
Do you offer on-site IT support in Kingston?
Yes. Our Kingston office at 8 Lady Musgrave Road supports businesses across Kingston and St. Andrew on-site, and we resolve most issues remotely first so you are back to work faster.
Do you support businesses outside Kingston?
Yes. We support clients across Jamaica — including Portmore, Spanish Town, Mandeville, Ocho Rios, and Montego Bay — remotely, with on-site visits arranged when needed.
How do you protect our systems from power outages?
We size UPS and surge protection for your critical equipment, configure clean automatic shutdowns, keep off-site cloud backups, and monitor everything 24/7 so problems are caught before they cause data loss.
Can you help us with the Data Protection Act?
We implement and document the technical and security controls the Act expects. For legal interpretation, we work alongside your legal adviser.
Talk to our Kingston team
Get a free, no-obligation IT assessment and a fixed monthly quote.